1. Who we are
This website is operated by Seamless 24/7 Ltd, registered in England & Wales and based in Birmingham, United Kingdom. For the purposes of UK GDPR and the Data Protection Act 2018, we are the data controller for personal information collected through this site.
2. What we collect
We only collect personal data that you actively submit to us via the contact form on this site:
- Your name
- Your company (optional)
- Your email address
- The message you send us
We do not run analytics scripts, advertising trackers, or third-party cookies on this site. Only strictly necessary cookies are used to keep the site functional.
3. Why we collect it
We use the information you submit solely to respond to your enquiry. We do not add submissions to any marketing list, share them with third parties for promotional purposes, or use them for automated decision-making.
4. Lawful basis
We process your data under the lawful basis of legitimate interests — specifically, responding to direct enquiries that you have initiated.
5. How long we keep it
We retain enquiry correspondence for as long as the conversation is active and for a reasonable period afterwards in case of follow-up. Beyond this, data is deleted unless we are required to retain it for legal or accounting reasons.
6. Security
Form submissions are transmitted over HTTPS (TLS) and delivered to our email transactional provider. Our hosting and email infrastructure are secured by industry-standard encryption in transit.
7. Your rights
Under UK GDPR you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, contact us via the form on this site.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
8. Changes to this policy
We may update this policy from time to time. Any changes will be reflected on this page along with a new "last updated" date.